Data Privacy Policy

DATA PRIVACY POLICY In accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, we are committed to protecting your personal data. 1. Personal Data We Collect We may collect personal data that you voluntarily provide through this platform, including: - Full name - Email address - Contact number - Address - Login or registration information - Inquiry details and messages - Delivery-related information - Agreement or form submission details - Payment, order, membership, course, EasyTalk AI service, other service, or subscription records when applicable through official company channels or authorized service flows - Other information reasonably necessary to process your request or manage your account 2. Where We Collect Your Data We may collect your personal data through: - Homepage inquiry forms - Login and registration pages - Client fill-up forms for delivery processing - Agreement-related forms and submission pages - Other authorized platform interactions necessary for business operations 3. Purpose of Processing Your personal data may be processed for the following legitimate purposes: - Handling inquiries and responding to requests - Account registration, login, and account administration - Customer verification and communication - Delivery coordination and transaction-related processing - Payment verification, fraud prevention, refunds, cancellations, and transaction reconciliation - Membership, course, EasyTalk AI service, other service, or subscription access administration - Agreement documentation and recordkeeping - Internal administrative, operational, and customer support functions - Compliance with legal and regulatory obligations 4. Legal Basis for Processing Your personal data is processed on the basis of your consent, compliance with legal obligations, and legitimate business interests necessary to provide platform services and process your requests. 5. Data Sharing and Disclosure Your personal data will not be sold to unauthorized third parties. It may be accessed only by authorized personnel, service providers, payment processors, technology providers, delivery partners, or representatives who need the information for legitimate business, operational, technical, payment, delivery, or legal purposes, or when disclosure is required by law. 6. Data Retention Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, to comply with legal or regulatory requirements, to resolve disputes, or to enforce company policies and agreements. 7. Data Protection Measures We implement reasonable organizational, physical, and technical security measures designed to protect your personal data against unauthorized access, disclosure, alteration, misuse, accidental loss, or destruction. 8. Your Rights as a Data Subject Subject to applicable law, you have the right to: - Be informed about the processing of your personal data - Access your personal data - Request correction of inaccurate or outdated personal data - Object to certain processing, where applicable - Request deletion, blocking, or restriction of personal data, where applicable - Withdraw consent, subject to legal and contractual limitations - Lodge a complaint with the National Privacy Commission if you believe your privacy rights have been violated 9. Contact and Concerns For questions, concerns, or requests relating to your personal data, you may contact the company through its official communication channels or designated privacy contact point. 10. Updates to This Policy This Data Privacy Policy may be updated from time to time to reflect legal, regulatory, operational, or system changes. Updated versions will apply upon publication on the platform.