Shipping & Delivery Policy

SHIPPING, DELIVERY, AND INSTALLATION POLICY 1. Scope This policy applies to physical products, vending machines, commercial equipment, negosyo packages, accessories, and other items supplied or coordinated by The Palag Group Inc. 2. Delivery Availability Delivery, pickup, and installation availability may depend on product type, stock, delivery location, site readiness, schedule availability, and final quotation approval. Delivery coverage and timelines should be confirmed with The Palag Group Inc. before purchase. 3. Delivery Fees Delivery, logistics, handling, installation, and travel fees are not automatically included unless clearly stated in the product page, written quotation, invoice, agreement, or official company confirmation. 4. Customer Responsibilities Customers may be asked to provide accurate delivery details, contact information, site access, receiving personnel, installation location, electrical or internet readiness where applicable, and other reasonable requirements needed to complete delivery or setup. 5. Inspection and Acceptance Customers or authorized receiving personnel should inspect delivered items upon receipt. Any visible concern, missing item, damage, or delivery issue should be reported to The Palag Group Inc. as soon as possible through official contact channels. 6. Delivery Delays Delivery or installation may be delayed by stock availability, supplier lead time, customer scheduling, weather, traffic, logistics issues, site access problems, force majeure, or other events outside reasonable company control. 7. Failed Delivery or Rescheduling If delivery cannot be completed due to incomplete address details, unavailable receiver, inaccessible site, customer-requested changes, or other customer-side issues, rescheduling may be required and additional costs may apply. 8. Support After Delivery Warranty, training, installation, and after-sales support will follow the written terms provided for the specific product or package. Customers should keep official records, receipts, quotations, and warranty details for support requests. 9. Contact For delivery, pickup, installation, warranty, or support concerns, contact The Palag Group Inc. using the official contact details published on this website.